Privacy Policy
Last updated: April 2026
1. Introduction
Welcome to weLIME.com (“weLIME”, “we”, “us”, or “our”). We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website welime.com, purchase tickets, browse our gallery, or interact with our services.
2. Information We Collect
We may collect the following types of information:
- Personal Identifiers: Name, email address, phone number, and billing address when you create an account or purchase tickets or merchandise.
- Payment Information: Credit card and payment details processed securely through our third-party payment processors. We do not store full payment card numbers.
- Usage Data: Pages visited, time spent on pages, links clicked, browser type, device type, and IP address.
- Communications: Messages you send us via contact forms, email, or customer support.
- Event Submissions: Event details, promotional materials, and contact information submitted by event promoters.
3. How We Use Your Information
- To process ticket and merchandise purchases and send order confirmations
- To create and manage your account
- To send event updates, promotional emails, and newsletters (you may opt out at any time)
- To improve our website, services, and user experience
- To respond to inquiries and provide customer support
- To comply with legal obligations and enforce our policies
4. Sharing Your Information
We do not sell your personal information. We may share your information with:
- Payment Processors: To securely process transactions (e.g., Stripe).
- Event Promoters: Limited attendee information (name, email) necessary to fulfill ticket orders and facilitate event check-in.
- Merchandising Partners: Order and shipping information required to fulfill merchandise orders.
- Service Providers: Third-party vendors who assist in operating our website, analytics, and email services, bound by confidentiality agreements.
- Legal Authorities: When required by law or to protect the rights and safety of weLIME and its users.
5. Cookies & Tracking Technologies
We use cookies and similar tracking technologies to enhance your experience on our site. These may include session cookies, preference cookies, and analytics cookies. You can control cookie settings through your browser. Disabling cookies may affect some features of the site.
6. Data Retention
We retain your personal information for as long as necessary to provide our services and comply with legal obligations. You may request deletion of your account and associated data by contacting us at privacy@welime.com.
7. Your Rights
Depending on your location, you may have the right to:
- Access and receive a copy of the personal data we hold about you
- Request correction of inaccurate data
- Request deletion of your personal data
- Opt out of marketing communications at any time
- Lodge a complaint with a data protection authority
To exercise any of these rights, contact us at privacy@welime.com.
8. Security
We implement industry-standard security measures including SSL encryption, secure payment processing, and access controls to protect your information. However, no method of transmission over the internet is 100% secure and we cannot guarantee absolute security.
9. Third-Party Links
Our website may contain links to third-party websites, including event promoter pages and social media platforms. We are not responsible for the privacy practices of these sites and encourage you to review their privacy policies.
10. Children's Privacy
Our services are not directed to children under the age of 13. We do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us immediately.
11. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of significant changes by posting the new policy on this page with an updated date. Your continued use of the site after changes constitutes your acceptance of the revised policy.
12. Contact Us
If you have questions about this Privacy Policy, please contact us at:
privacy@welime.com
weLIME.com · Caribbean Events & Entertainment · NYC and beyond